Effective date: August 2025
Who we are
- Lunoh provides SaaS and data products for business customers.
- Contact: “Privacy Officer, Lunoh” — [email protected]
What we collect and why
- Account and billing details, product usage, and limited analytics necessary to provide, secure, and improve our services. We collect only what’s reasonable for those purposes and rely on your consent or our legitimate interests under applicable law (Alberta, Canada).
Your rights and how to reach us
- You may request access to, correction of, or deletion of your personal information. Email [email protected] with your request; we will acknowledge, verify identity as needed, and respond within a reasonable time.
Security and retention
- We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the data. We retain information only as long as necessary for the purposes above, to comply with legal obligations, or to resolve disputes.
Breach notices
- If a breach creates a real risk of significant harm, we will notify affected individuals and the regulator (OIPC Alberta) as required.
Service providers and transfers
- We use vetted service providers (e.g., hosting, payments, support). Some processing may occur outside Canada. Contracts require appropriate safeguards; contact us for current subprocessor details.
Updates
- We may update this policy from time to time. We will post the new effective date here. Continued use of our services after changes indicates acceptance.